Privacy Policy

Last updated: June 2026 | Effective immediately

At SquareFrameStudios, your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We collect the following information when you use our platform:

Account Information: Name, email address, phone number
Payment Information: Transaction details (processed by PayU — we never store card details)
Usage Data: Pages visited, products viewed, download history
Device Information: Browser type, IP address, device type

2. How We Use Your Information

To process your orders and provide download access
To send order confirmations and download links via email
To provide customer support
To improve our products and services
To send promotional emails (you can opt out anytime)
To comply with legal obligations

3. Payment Security

All payments are processed by PayU, which is PCI-DSS Level 1 certified. SquareFrameStudios does not store, process, or transmit any payment card information. All financial transactions are encrypted using SSL technology.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with:

PayU: For payment processing
AWS: For secure file storage and delivery
Email providers: For transactional emails only
Legal authorities: When required by law

5. Cookies

We use essential cookies to maintain your login session and shopping cart. We do not use advertising or tracking cookies. You can disable cookies in your browser settings, but this may affect site functionality.

6. Data Retention

We retain your account data for as long as your account is active. Order and download records are kept for 3 years for legal compliance. You may request deletion of your account and data by contacting us.

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your account and data
Opt out of marketing emails
Data portability

8. Security

We implement industry-standard security measures including SSL encryption, secure password hashing, and AWS S3 for secure file storage. However, no internet transmission is 100% secure.

9. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from minors.

10. Contact Us

For privacy-related queries or to exercise your rights:

Email: support@squareframestudios.com
Phone: +91 95536 06282
Address: Hyderabad, Telangana, India — 500001